Completed to time and satisfactorily
Thank you for your custom and positive feedback. Mark Siddle, Head of Business
Everything handled well and in good time
Thank you for your valued custom and feedback. Mark Siddle, Head of Business
Cooper Cobham were helpful and able to send me a video health check for the car
Many thanks for your lovely comments! Mark Siddle, Head of Business
Communication was really good and the fault was fixed on the day and under good will.
Many thanks for choosing Cooper Cobham and your valued feedback. Mark Siddle, Head of Business.
Service carried out on time. I was kept informed of progress. Car returned nicely cleaned.
Thank you for your valued custom; your positive comments are much appreciated. Mark Siddle, Head of Business
On time, reasonable price, clean car.
Thank you for your valued custom and your feedback, both of which are extremely important to us. Mark Siddle, Head of Business
My problem was instantly remedied
Many thanks for your lovely feedback! Mark Siddle, Head of Business
It was good to receive a video report and for the car to be serviced efficiently.
Many thanks for your custom and valued feedback. Mark Siddle, Head of Business
You did the service as I wanted and you looked at points I mentioned.
Thank you for your business and your positive feedback. Mark Siddle, Head of Business
Jordan was fantastic, he answered all my questions with a very prompt call back on the phone, he inspires customer confidence.
Many thanks for your lovely feedback about Jordan, and your valued custom! Mark Siddle, Head of Business.
I like the video showing how the car was checked& feedback from the service team.
Thanks for your great feedback and valued custom. Mark Siddle, Head of Business
Job done
Many thanks for your kind words and valued custom! Mark Siddle, Head of Business
I always find the service centre at this garage easy to deal with and knowledgeable.
Thank you very much for your kind words and great feedback about Henry. Also for your valued custom! Mark Siddle, Head of Business
Was very satisfied with my summer service
Many thanks for your kind words and valued custom. Mark Siddle, Head of Business
There was a confusion with my initial service date. I had wanted to pick the car up later (Saturday) but their notes said I would pick it up at the end of the day on Monday. However, I went the following Saturday and I picked the car up at noon.
Thank you for your feedback and valued custom. Mark Siddle, Head of Business
Arriving at cooper Cobham with the smell of fuel coming from my car, I was immediately given a friendly efficient service, a service technician, Alex? , was asked to look the car over and discovered a fuel leak, and suggested I book the car in.
We really appreciate your kind words and valued feedback. Thank you! Mark Siddle, Head of Business
Prompt and efficient service. Good follow up
Many thanks for your valued custom and great feedback! Mark Siddle, Head of Business
Great thorough video and advice by the lovely man on service duty .
Many thanks for your great feedback and valued custom! Mark Siddle, Head of Business
did the work as described and within time frame. Computer wont allow me to give 5 stars!
Thank you for your great feedback! Mark Siddle, Head of Business
A new part has been fitted as per recall - too soon to tell if it has resolved the issue. But so far very good
Thank you for your valued custom. Mark Siddle, Head of Business
Always satisfied
Thank you! Your valued custom is much appreciated. Mark Siddle, Head of Business
It is the little things that irritate me. For example the windscreen washer fluid was full up when I handed the car in. BMW charged me for a bottle of washer fluid I asked Kirsty if I could have the remainder of the bottle She said they couldn't.
Your feedback is much appreciated, and will be reviewed with the team to improve our services. Mark Siddle, Head of Business
I got the best possible service in each area!
Thank you so much! Your comments are greatly appreciated. Mark Siddle, Head of Business.
Very professional and well organised
Thanks for your feedback and valued custom. Mark Siddle, Head of Business
Very happy overall
Thank you! Mark Siddle, Head of Business
Service staff and communication was excellent
Thank you so much for your lovely feedback and valued custom. Mark Siddle, Head of Business
Once again, Kirstie was amazing and helped make everything as easy as possible for me
Thanks for your kind words about Kirsty, and your valued custom. Mark Siddle, Head of Business
Smooth process, helpful staff.
Thank you!! Mark Siddle, Head of Business
Although everything wasn't resolved on this visit, Henry made a clear plan and explained that he would keep me updated. He treated my car as his own. Never had that experience before.
Thank you for your valued custom, and kind words about Henry! Mark Siddle, Head of Business
The car was serviced and available for collection on time.
Thanks for your business. Mark Siddle, Head of Business
Excellent check-in and service done within advised timescale. Professional staff. Thanks
Thank you very much. Mark Siddle, Head of Business
very organised and clear throughout
Keiran was extremely helpful and pleasant to deal with.
Thank you for choosing Cooper Cobham, and your kind words about Kieran. Mark Siddle, Head of Business
Treating customers very well
Many thanks for your valued custom and lovely feedback! Mark Siddle, Head of Business
Lauren was well informed and very efficient in all aspects of the sale
Many thanks for choosing Cooper Cobham, and your lovely feedback about Lauren! Mark Siddle, Head of Business
Despite Covid restrictions, I received a warm reception and was taken through the process efficiently and swiftly.
Thank you for choosing Cooper Cobham, and your lovely feedback! Mark Siddle, Head of Business
Clear information provided by very good sales person (Kieran)
Many thanks for your valued customer and lovely comments! Mark Siddle, Head of Business
Everyone was friendly, warm, welcoming and knowledgable
Thank you so much for your business, and your kind words. Mark Siddle, Head of Business
Very quick and efficient with paper work and car delivery
Many thanks for your valued custom and great feedback! Mark Siddle, Head of Business
Brilliant sales person, Jas was absolutely fantastic throughout the sole process.
Your valued custom and great feedback is very much appreciated! Mark Siddle, Head of Business
I ordered my new car just before lockdown so had to wait a lot longer for it to be ready as a result. However I was constantly kept up to date on the timeline and Lauren was really professional & helpful all the way through the process.
Many thanks for your valued custom, and for your lovely comments about Lauren! Mark Siddle, Head of Business
Excellent experience. Staff at Cooper Cobham went above and beyond to ensure the process was smooth and enjoyable. The delivery experience was excellent and made to be a very special occasion.
Thank you for your valued custom and lovely feedback about Dan! Both are greatly appreciated. Mark Siddle, Head of Business
Everything went very smoothly and my car was ready on time
Many thanks for your valued custom (once again!) and your kind comments. Mark Siddle, Head of Business
Great service and attention - Dan Hague was excellent
Many thanks for your valued custom, and your kind words about Dan! Mark Siddle, Head of Business
Cooper Cobham BMW
Cobham
