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ABOUT COOPER COBHAM.

Visit our state-of-the-art retailer centre to view the latest range of models.

Meet the team

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Andrew Amiss

Head of Business

Simon Hurst

New & Used Car Sales Manager

Peter Williams

Retail Manager

Bash Salloum

Retail Manager

Elle Fairfowl

Aftersales Manager

Jas Khasriya

New Car Sales Executive

Brian Sheridan

Used Car Sales Executive

Jamie Smith

Sales Consultant

Annie-Sophia Ellmann

Sales Consultant

Simon Omer

Sales Consultant

Kieran Mant

Sales Consultant

Nahidul Islam

Service Reception Manager

Stephen Perryer

Parts Manager

Henry Tanor

Service Advisor

Lynda Ford

Aftersales Support

Leroy Marshall

Sales Logistics

Nikki Curtin

Senior Showroom Host

Kim Roughton

Showroom Host

Kirsty Cain

Service Advisor

Ellie Teverson

Workshop Controller

Danny Stanica

Site Logistics

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

The repaire was completed well and earlier than originally stated

Service

they carried out the work and supplied me with a loan car

Service

all completed as requested

Service

As above. Was also given advice about better payment option for my service by extremely polite and friendly person.

Service

See above - I especially liked them sending videos to me showing what they did

Service

Convenience

Service

I've used a number of BMW dealers over the last thirty years. You're probably the best. Albeit with a car park that needs extra capacity. Your service advisors are very helpful. I dealt with Henry and Kirsty a few times. Both are fantastic.

Service

Staff very friendly and Kirsty was efficient. Nothing too much trouble

Service

Total satisfaction

Service

Online check-in was a great idea and saved alot of time. Impressed with the virtual service video

Service

See above.

Service

Very god and quick, informative

Service

I welcomed the video from the service engineer, something that is easy to do and gives confidence that the car was checked over.

Service

A personal service expertly implemented by all concerned, especially Naim Islam of the service team!!

Service

Very helpful

Service

I was looked after from start to finish, special thanks to Kirsty and Jordan who really showed excellent customer service and communication skills. I was given a beautiful new hire car for the day too.

Service

good service

Service

Convenient, efficient and on time service run by helpful staff. Great clean after also. Many thanks

Service

The set up for servicing during covid was good.

Service

Fast, efficient and friendly service.

Service

Cooper cobham is working to keep my car safe so I have one less thing to worry about

Service

Great service and the whole procedure for drop of and collection during Covid was managed very carefully.I was very reassuring.

Service

Problem areas identified and sent to me as a video

Service

Easy to book mot and device. You keep in touch with how things are going through a health check video. Easy to pay. Good COVID guidelines adherence. Car beautifully clean on collection

Service

All the work was completed on time.

Service

Car came back clean and the whole process was painless

Service

Prompt service and great feedback

Service

Good communication, and very good cirticy car

Service

The car was ready to collect on time, clean and ready to go. The Covid procedures worked well and the quoted bill was accurate when it was time to pay.

Service

Dealt with professionally and they tried their best to fix the issues.

Service

All work done and hand-overs efficient and friendly

Service

Efficiently and courteously dealt with.

Service

Quick, easy reliable, car came back all clean

Service

Polite and friendly service.

Service

No problems everything carried out on time

Service

service was dealt with very well with regard to safety from covid

Service

Did what was asked

Service

Service Recpition Henrey and Maciek very help full

Service

Efficient service despite COVID issues

Service

Everything went very well.

Service
Many thanks for your valued custom and kind words about Kirsty! Mark Siddle, Head of Business

See above

Sales

Very responsive, gave plenty of detail and worked to get the best deal

Sales

Attentive and responsive, despite lockdown restrictions

Sales

I received a great deal plus clear and speedy communications.

Sales

Very Satisfied. Sales person was helpful and courteous and dealt well with the challenging COVID19 situation.

Sales

Brilliant sales with big thanks to Jamie smith who has been so helpful.

Sales

Jamie was really supportive throughout the process

Sales

Good customer service, Kieran did everything he can to find the vehicle based on my needs. During the testing pandemic times Kieran did a fantastic job.

Sales

Because of Simon, it could not be less than 5

Sales

Completely satisfied. Annie-Sophie Ellmann handled everything with complete professionalism throughout and was always very helpful.

Sales
Many thanks for choosing Cooper Cobham, and your lovely feedback about Annie! Mark Siddle, Head of Business