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ABOUT COOPER COBHAM.

Visit our state-of-the-art retailer centre to view the latest range of models.

Meet the team

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Lewi Fasulo

Head of Business

Alex Miller

New Car Sales Manager

Bash Salloum

New Car Retail Manager

Simon Hurst

Used Car Sales Manager

Peter Williams

Used Car Retail Manager

Oliver Clayton

Aftersales Manager

Dan Hague

New Car Sale Executive

Polina Mkhanna

New Car Sales Executive

Jas Khasriya

New Car Sales Executive

Lauran Hobday

Used Car Sales Executive

Brian Sheridan

Used Car Sales Executive

Jamie Smith

Sales Consultant

Kieran Mant

Sales Consultant

Jake Harris

Sales Admin

Nahidul Islam

Service Manager

Stephen Perryer

Parts Manager

Henry Tanor

Service Advisor

Lynda Ford

Aftersales Support

Elliot Miller

Product Genius

Leroy Marshall

Sales Logistics

Nikki Curtin

Senior Showroom Host

Diana Hawken

Showroom Host

Kim Roughton

Showroom Host

Graham Tozer

Service Advisor

Kirsty Cain

Service Advisor

Elle Fairfowl

Service Reception Manager

Ellie Teverson

Workshop Administrator

Danny Stanica

Site Logistics

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Was very satisfied with my summer service

Service
Many thanks for your kind words and valued custom. Mark Siddle, Head of Business

There was a confusion with my initial service date. I had wanted to pick the car up later (Saturday) but their notes said I would pick it up at the end of the day on Monday. However, I went the following Saturday and I picked the car up at noon.

Service
Thank you for your feedback and valued custom. Mark Siddle, Head of Business

Arriving at cooper Cobham with the smell of fuel coming from my car, I was immediately given a friendly efficient service, a service technician, Alex? , was asked to look the car over and discovered a fuel leak, and suggested I book the car in.

Service
We really appreciate your kind words and valued feedback. Thank you! Mark Siddle, Head of Business

Prompt and efficient service. Good follow up

Service
Many thanks for your valued custom and great feedback! Mark Siddle, Head of Business

Great thorough video and advice by the lovely man on service duty .

Service
Many thanks for your great feedback and valued custom! Mark Siddle, Head of Business

did the work as described and within time frame. Computer wont allow me to give 5 stars!

Service
Thank you for your great feedback! Mark Siddle, Head of Business

A new part has been fitted as per recall - too soon to tell if it has resolved the issue. But so far very good

Service
Thank you for your valued custom. Mark Siddle, Head of Business

Always satisfied

Service
Thank you! Your valued custom is much appreciated. Mark Siddle, Head of Business

It is the little things that irritate me. For example the windscreen washer fluid was full up when I handed the car in. BMW charged me for a bottle of washer fluid I asked Kirsty if I could have the remainder of the bottle She said they couldn't.

Service
Your feedback is much appreciated, and will be reviewed with the team to improve our services. Mark Siddle, Head of Business

I got the best possible service in each area!

Service
Thank you so much! Your comments are greatly appreciated. Mark Siddle, Head of Business.

Very professional and well organised

Service
Thanks for your feedback and valued custom. Mark Siddle, Head of Business

Service staff and communication was excellent

Service
Thank you so much for your lovely feedback and valued custom. Mark Siddle, Head of Business

Very happy overall

Service
Thank you! Mark Siddle, Head of Business

Smooth process, helpful staff.

Service
Thank you!! Mark Siddle, Head of Business

Once again, Kirstie was amazing and helped make everything as easy as possible for me

Service
Thanks for your kind words about Kirsty, and your valued custom. Mark Siddle, Head of Business

Although everything wasn't resolved on this visit, Henry made a clear plan and explained that he would keep me updated. He treated my car as his own. Never had that experience before.

Service
Thank you for your valued custom, and kind words about Henry! Mark Siddle, Head of Business

Excellent check-in and service done within advised timescale. Professional staff. Thanks

Service
Thank you very much. Mark Siddle, Head of Business

The car was serviced and available for collection on time.

Service
Thanks for your business. Mark Siddle, Head of Business

Car was ready as requested

Service
Thank you for your custom. Mark Siddle, Head of Business

all done on time and good value

Service
Thanks! Mark Siddle, Head of Business

Everything was as expected

Service
Thank you for your valued custom. Mark Siddle, Head of Business

Great service , very impressed with the video about the service process. Good customer interaction.

Service
Thank you for your valued feedback. Mark Siddle, Head of Business

The people dealing with my request were helpful

Service
Thank you. Mark Siddle, Head of Business

Kept up to date and sent vehicle inspection video

Service
Thank you for your valued custom. Mark Siddle, Head of Business

Quick and efficent

Service
Thank you for your valued custom. Mark Siddle, Head of Business

KIRSTY WHO WAS MY LIAISON WAS FRIENDLY, HELPFUL AND INFORMATIVE

Service
Thank you for your great feedback! Mark Siddle, head of Business

Car returned valeted and very clean.

Service
Thank you! Mark Siddle, Head of Business

Cooper Cobham staff were polite and helpful and carried out the service promptly.

Service
Many thanks! Mark Siddle, Head of Business

Efficiect.

Service
Thank you for your positive feedback and valued custom. Mark Siddle, Head of Business.

Though my air conditioning problem was not resolved, I felt that a lot had been done to address the problem.

Service
Thank you for your comments, and recognition of our efforts. Please contact me directly at mark.siddle@inchcape.co.uk if you would like us to investigate this matter further. Mark Siddle, Head of Business

Servicing of car went well. communication could have been better

Service
Thank you for your valued feedback. We have been operating with a reduced staffing level since our return from lockdown, however are working hard on our communication. Mark Siddle, Head of Business.

Very friendly and helpful

Service
Thank you for your positive feedback! Mark Siddle, Head of Business.

As I was isolating they arranged to collect and return my car for me. I couldn't extend the end of warranty service so every effort was made to accommodate me.

Service
Thank you for your comments, which are much appreciated. Mark Siddle, Head of Business

Polite staff.Confidence boosting reception by Tom Macey

Service
Thank you for your comments, and your kind words about Tom. Your custom is greatly appreciated. Mark Siddle, Head of Business.

Despite the valve problem, which was resolved quickly and effectively, the overall experience was good.

Service
Thank you for your positive feedback, and valued custom. Mark Siddle, Head of Business.

Been with Coopers for years and in the current situation with virus very impressed

Service
Many thanks for your feedback. Your kind words and valued custom are greatly appreciated. Mark Siddle Head of Business

A routine service and inspection which was carried out as it should be.

Service
Thank you for your valued customer and positive feedback. Mark Siddle, Head of Business.

Excellent experience. Staff at Cooper Cobham went above and beyond to ensure the process was smooth and enjoyable. The delivery experience was excellent and made to be a very special occasion.

Sales
Thank you for your valued custom and lovely feedback about Dan! Both are greatly appreciated. Mark Siddle, Head of Business

Everything went very smoothly and my car was ready on time

Sales
Many thanks for your valued custom (once again!) and your kind comments. Mark Siddle, Head of Business

Great service and attention - Dan Hague was excellent

Sales
Many thanks for your valued custom, and your kind words about Dan! Mark Siddle, Head of Business

Very good personal attention from the sales team.

Sales
Many thanks for your valued feedback and for using Cooper Cobham; we very much hope you continue to enjoy your BMW experience! Mark Siddle, Head of Business

Marvin Mills was excellent. Responsive and personable.

Sales
Thank you for choosing Cooper Cobham BMW, and your kind words. Mark Siddle, Head of Business

It was just a pleasure, picking up the new car for my whole family

Sales
Many thanks for your kind feedback and valued custom. I very much hope you enjoy your BMW ownership experience. Mark Siddle, Head of Business.