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ABOUT COOPER COBHAM.

Visit our state-of-the-art retailer centre to view the latest range of models.

Meet the team

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Mark Siddle

Head of Business

Annie-Sophia Ellmann

Local Business Development Manager

Alex Miller

New Car Sales Manager

Bash Salloum

New Car Retail Manager

Simon Hurst

Used Car Sales Manager

Peter Williams

Used Car Retail Manager

Oliver Clayton

Aftersales Manager

Dan Hague

New Car Sale Executive

Polina Mkhanna

New Car Sales Executive

Jas Khasriya

New Car Sales Executive

Lauran Hobday

Used Car Sales Executive

Brian Sheridan

Used Car Sales Executive

Jamie Smith

Sales Consultant

Kieran Mant

Sales Consultant

Jake Harris

Sales Admin

Nahidul Islam

Service Manager

Stephen Perryer

Parts Manager

Henry Tanor

Service Advisor

Lynda Ford

Aftersales Support

Elliot Miller

Product Genius

Leroy Marshall

Sales Logistics

Nikki Curtin

Senior Showroom Host

Diana Hawken

Showroom Host

Kim Roughton

Showroom Host

Graham Tozer

Service Advisor

Kirsty Cain

Service Advisor

Elle Fairfowl

Service Reception Manager

Ellie Teverson

Workshop Administrator

Danny Stanica

Site Logistics

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Completed to time and satisfactorily

Service
Thank you for your custom and positive feedback. Mark Siddle, Head of Business

Everything handled well and in good time

Service
Thank you for your valued custom and feedback. Mark Siddle, Head of Business

Cooper Cobham were helpful and able to send me a video health check for the car

Service
Many thanks for your lovely comments! Mark Siddle, Head of Business

Communication was really good and the fault was fixed on the day and under good will.

Service
Many thanks for choosing Cooper Cobham and your valued feedback. Mark Siddle, Head of Business.

Service carried out on time. I was kept informed of progress. Car returned nicely cleaned.

Service
Thank you for your valued custom; your positive comments are much appreciated. Mark Siddle, Head of Business

On time, reasonable price, clean car.

Service
Thank you for your valued custom and your feedback, both of which are extremely important to us. Mark Siddle, Head of Business

My problem was instantly remedied

Service
Many thanks for your lovely feedback! Mark Siddle, Head of Business

It was good to receive a video report and for the car to be serviced efficiently.

Service
Many thanks for your custom and valued feedback. Mark Siddle, Head of Business

You did the service as I wanted and you looked at points I mentioned.

Service
Thank you for your business and your positive feedback. Mark Siddle, Head of Business

Jordan was fantastic, he answered all my questions with a very prompt call back on the phone, he inspires customer confidence.

Service
Many thanks for your lovely feedback about Jordan, and your valued custom! Mark Siddle, Head of Business.

I like the video showing how the car was checked& feedback from the service team.

Service
Thanks for your great feedback and valued custom. Mark Siddle, Head of Business

Job done

Service
Many thanks for your kind words and valued custom! Mark Siddle, Head of Business

I always find the service centre at this garage easy to deal with and knowledgeable.

Service
Thank you very much for your kind words and great feedback about Henry. Also for your valued custom! Mark Siddle, Head of Business

Was very satisfied with my summer service

Service
Many thanks for your kind words and valued custom. Mark Siddle, Head of Business

There was a confusion with my initial service date. I had wanted to pick the car up later (Saturday) but their notes said I would pick it up at the end of the day on Monday. However, I went the following Saturday and I picked the car up at noon.

Service
Thank you for your feedback and valued custom. Mark Siddle, Head of Business

Arriving at cooper Cobham with the smell of fuel coming from my car, I was immediately given a friendly efficient service, a service technician, Alex? , was asked to look the car over and discovered a fuel leak, and suggested I book the car in.

Service
We really appreciate your kind words and valued feedback. Thank you! Mark Siddle, Head of Business

Prompt and efficient service. Good follow up

Service
Many thanks for your valued custom and great feedback! Mark Siddle, Head of Business

Great thorough video and advice by the lovely man on service duty .

Service
Many thanks for your great feedback and valued custom! Mark Siddle, Head of Business

did the work as described and within time frame. Computer wont allow me to give 5 stars!

Service
Thank you for your great feedback! Mark Siddle, Head of Business

A new part has been fitted as per recall - too soon to tell if it has resolved the issue. But so far very good

Service
Thank you for your valued custom. Mark Siddle, Head of Business

Always satisfied

Service
Thank you! Your valued custom is much appreciated. Mark Siddle, Head of Business

It is the little things that irritate me. For example the windscreen washer fluid was full up when I handed the car in. BMW charged me for a bottle of washer fluid I asked Kirsty if I could have the remainder of the bottle She said they couldn't.

Service
Your feedback is much appreciated, and will be reviewed with the team to improve our services. Mark Siddle, Head of Business

I got the best possible service in each area!

Service
Thank you so much! Your comments are greatly appreciated. Mark Siddle, Head of Business.

Very professional and well organised

Service
Thanks for your feedback and valued custom. Mark Siddle, Head of Business

Very happy overall

Service
Thank you! Mark Siddle, Head of Business

Service staff and communication was excellent

Service
Thank you so much for your lovely feedback and valued custom. Mark Siddle, Head of Business

Once again, Kirstie was amazing and helped make everything as easy as possible for me

Service
Thanks for your kind words about Kirsty, and your valued custom. Mark Siddle, Head of Business

Smooth process, helpful staff.

Service
Thank you!! Mark Siddle, Head of Business

Although everything wasn't resolved on this visit, Henry made a clear plan and explained that he would keep me updated. He treated my car as his own. Never had that experience before.

Service
Thank you for your valued custom, and kind words about Henry! Mark Siddle, Head of Business

The car was serviced and available for collection on time.

Service
Thanks for your business. Mark Siddle, Head of Business

Excellent check-in and service done within advised timescale. Professional staff. Thanks

Service
Thank you very much. Mark Siddle, Head of Business

very organised and clear throughout

Sales

Keiran was extremely helpful and pleasant to deal with.

Sales
Thank you for choosing Cooper Cobham, and your kind words about Kieran. Mark Siddle, Head of Business

Treating customers very well

Sales
Many thanks for your valued custom and lovely feedback! Mark Siddle, Head of Business

Lauren was well informed and very efficient in all aspects of the sale

Sales
Many thanks for choosing Cooper Cobham, and your lovely feedback about Lauren! Mark Siddle, Head of Business

Despite Covid restrictions, I received a warm reception and was taken through the process efficiently and swiftly.

Sales
Thank you for choosing Cooper Cobham, and your lovely feedback! Mark Siddle, Head of Business

Clear information provided by very good sales person (Kieran)

Sales
Many thanks for your valued customer and lovely comments! Mark Siddle, Head of Business

Everyone was friendly, warm, welcoming and knowledgable

Sales
Thank you so much for your business, and your kind words. Mark Siddle, Head of Business

Very quick and efficient with paper work and car delivery

Sales
Many thanks for your valued custom and great feedback! Mark Siddle, Head of Business

Brilliant sales person, Jas was absolutely fantastic throughout the sole process.

Sales
Your valued custom and great feedback is very much appreciated! Mark Siddle, Head of Business

I ordered my new car just before lockdown so had to wait a lot longer for it to be ready as a result. However I was constantly kept up to date on the timeline and Lauren was really professional & helpful all the way through the process.

Sales
Many thanks for your valued custom, and for your lovely comments about Lauren! Mark Siddle, Head of Business

Excellent experience. Staff at Cooper Cobham went above and beyond to ensure the process was smooth and enjoyable. The delivery experience was excellent and made to be a very special occasion.

Sales
Thank you for your valued custom and lovely feedback about Dan! Both are greatly appreciated. Mark Siddle, Head of Business

Everything went very smoothly and my car was ready on time

Sales
Many thanks for your valued custom (once again!) and your kind comments. Mark Siddle, Head of Business

Great service and attention - Dan Hague was excellent

Sales
Many thanks for your valued custom, and your kind words about Dan! Mark Siddle, Head of Business